Established in 1990 and headquartered in Waterford Ireland, Rigneydolphin continues to specialise in the provision of innovative value-adding contact centre and back office solutions to many blue-chip organisations at home and abroad in both the public and private sector.
In 2013, Rigneydolphin launched sister company RelateCare, a healthcare communications and support solutions organisation with a leading international healthcare system (Cleveland Clinic) to form a company with a sole focus on the healthcare industry.
In the last few years the Group has prioritised the development of services which focus on the unique needs of the ever-changing global healthcare market. Today Rigneydolphin and RelateCare share cutting edge enabling technologies and an experienced and expert leadership team including executive and best practice support teams.
While most of our new partnerships now operate under the RelateCare brand, we are still very proud of our legacy, and our founder Frank Dolphin remains an active member of our Board of Directors.
You don’t have relationships with individual clients for over 20 years without doing something right. We know customer service, and we know how to continue to change and evolve. Don’t Just Take Our Word For It, Here’s What Some Of Our Clients Have Said.
We Are Rich In Both
Experience & Expertise
With individual client relationships spanning over 2 decades we are in it for the long haul. Clients can count on rigneydolphin to deliver time and time again, no matter what.
Some of our key partners.
Strength In Numbers.
Operating 24/7 and equipped with the latest technology patients, providers and caregivers can contact your organisation at a time and on a platform that works for them through an empathetic service delivery model that seamless access to care and first contact resolution. Our operations are security certified (ISO 27001) ensuring infrastructure remains data secure and GDPR compliant. All providing an elevated patient and provider experience and allowing healthcare organisations to focus on their core competencies. s